With number one quality health products comes number one quality service. Every day we do everything we can to make your shopping experience at Dutch Vitals as simple, fast and safe as possible. On this page you will find all important information about shopping in our webshop. Still not found what you were looking for? Then take a minute contact on. We are happy to answer all your questions.
FAQ
- For the Netherlands: Your order will be delivered free of charge from €25
- For Europe: Your order will be delivered free of charge from €50
The shipping costs for smaller orders are €3,95 for shipping to the Netherlands, Belgium, Germany and France. For more information and an overview of all shipping costs worldwide, see also the page to deliver.
We deliver your order to your home free of charge if the total amount of the order exceeds €25 and you order within the Netherlands. Are you ordering outside the Netherlands, but within Europe? Then the delivery is free from an order amount of € 50
You can also order from a country other than the Netherlands. In addition to all countries in Europe, we also deliver to the United States. Look for this more info about the countries where we deliver and what delivery costs apply.
As soon as your order has been offered to the parcel service, you will receive an email from us with the track and trace code for your package. This allows you to track your package on the PostNL website and you will receive an indication of the delivery time. Deliveries in the Netherlands are provided by PostNL and generally take place the next working day between 08:30 and 19:00. Are you ordering from abroad? Then view this page all expected delivery times per country.
We accept all common payment methods. These are the following:
- iDEAL
- Bancontact
- Bank transfer (e.g. via internet banking)
- Giropay
- Afterpay
- Sofortbanking
- Teacher
- Visa/Mastercard (Viva Wallet)
Want to know more about these payment methods? Then look here more info.
As soon as your order has been offered to the parcel service, you will receive an email from us with the track and trace code for your package. This allows you to track your package on the PostNL website and you will receive an indication of the delivery time.
Tip: did you not receive the track and trace code? Please check your 'junk mail' or 'spam' folder. There's a good chance that the email ended up there!